Effective Date: January 2, 2018
Please read the information below:
1. INFORMATION WE COLLECT ABOUT YOU
We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Websites or App.
(a) We will collect and process your personal data when your Company signs up for our Services. We will also collect and process your personal data when you register for a Service/create an account, subscribe to a newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication. When you or your Company orders products or services on our Websites or Apps, you or your Company may also be asked to provide a credit card number and other payment-related information.Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity or us our Services.
We also collect your Internet Protocol (‘IP’) address and/or location. We use your IP address to diagnose problems with our servers and/or software, and/or to administer our Services and to gather demographic information. We use your location to verify training attendance and other services.
(b) We may collect certain information that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, the resources that you access and use through the Services, such as your operating system and browser type. We use analytics and similar services to help us to deliver a better and more personalized service to users by enabling us to estimate usage patterns, customize our Services according to your individual preferences, and speed up your searches.
(c) When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best version of the application to provide you. We do ask you for, and require, access to your location while using our Services.
(d) When you contact us for customer support we may collect additional information to resolve your issue and may request you to bind your Tyfoom account with your Tyfoom account to improve your customer service experience. However, if you elect not to bind, you will still be able to receive customer service.
2. WHERE WE STORE DATA
3. HOW WE USE YOUR INFORMATION
We use information held about you in the following ways:
To present content from our Services in an effective manner for you and for your computer or mobile device
To provide you with information, products or services that you request from us or which we feel may interest you
To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection
If you pay for Services using a credit card, we will transmit your credit card data to the appropriate credit card company and/or credit card payment processing company. To allow you to participate in interactive features of our Services, when you choose to do so. To contact you about our Services. In any other way we may describe when you provide the information or when we prompt you regarding a new use of information about you.
4. DISCLOSURE OF YOUR INFORMATION
(a) We provide and support some of our Services through contractual arrangements with service providers and other third parties. We and our service partners use your Personal Data to operate our Websites and to deliver Services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on our Websites; and provide order information to third parties that help us deliver the Services.
(c) In the event that Tyfoom decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include your data, including Personal Data among the assets transferred to the acquiring or surviving company.
(d) Tyfoom has the right to disclose and/or sell Personal Data in the aggregate or other de-identified form in connection with its business.
(e) All data that is based on or derived from your Personal Data as part of the Services shall be owned by Tyfoom. Tyfoom may use and sell this data without restriction.
(f) Your Personal Data will be deleted at the sole discretion of Tyfoom.
5. UPDATING OR CORRECTING YOUR DATA
You may change your Personal Data associated with your account online or on our App by logging into your Account.
6. CANCELING YOUR ACCOUNT OR DELETING PERSONAL DATA
Your Company may choose to let your subscription lapse, in which case we will retain your information for a reasonable period of time in case you choose to re-subscribe. If you are using an enterprise-provided account, the data related to your learning activities will be retained for the period of time specified under the agreement between Tyfoom and your enterprise sponsor.
7. CHOICES REGARDING CONTROL OF YOUR PERSONAL DATA
You can access some of the information that we collect about you. For example, by logging into your account, you can access information regarding recent training and activities related to the Services; and certain Personal Data we maintain about you.
With respect to your communications preferences, you can unsubscribe from newsletters by following the instructions included in the newsletter you receive. Occasionally we may send out emails concerning website disruptions.
You also have choices with respect to cookies. By modifying your browser preferences, you may be able to choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Websites may not work properly.
8. INFORMATION RELATED TO DATA COLLECTED THROUGH THE TYFOOM SERVICE
For certain services, we collect information under the direction of our clients (e.g., an entity that subscribes to the Services for use by the entity’s personnel). In this respect, we act as a data processor under applicable laws. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, fulfill our obligations under those agreements with the data controllers, comply with our business needs, and conduct business surrounding the Services. All data that is based on or derived from your Personal Data as part of the Services shall be owned by Tyfoom. Tyfoom may use and sell this data without restriction.
9. DATA SECURITY
Access by you to your account is available through a password and/or unique user name selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone, that you change your password often using a combination of letters and numbers, and that you ensure you use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and username. If you share a computer or mobile device with anyone, you should always log out of your account after you are finished, in order to prevent access to your information from subsequent users of that computer.
Please notify us as soon as possible if your username or password is compromised through Customer Support.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.
In the unlikely event that we believe that the security of your Personal Data in our control may have been compromised, we will try to notify you. To the extent we have your e-mail address, we may notify you by e-mail and you consent to our use of email as a means of such notification. If you prefer for us to use another method to notify you in this situation, please email Customer Support with the alternative contact information you wish to be used.
Your web browser offers so-called “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any Personal Information about you and therefore cannot be used to identify you personally. However, cookies assist us in tracking which of our features you like best. Therefore, cookies enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser settings. Our Sites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features will not be available to you.
11. MOBILE ANALYTICS
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from.
12. DIRECT MARKETING
We currently do not share personal data with third parties for their direct marketing purposes without your permission.
14. HOW DO YOU CONTACT US WITH QUESTIONS?
If you have questions or complaints regarding this Policy, please first contact Tyfoom online.You can also reach us by email through Customer Support or physical mail at the addresses below.
If you are in the United States:
Tyfoom LLC 224 South Main Street, #501 Springville, UT 84663 USA